University of Memphis Goes the Extra Mile for Student Success

In an effort to reduce financial pressure on students and improve retention and graduation rates, the University of Memphis has launched a new initiative with FedEx.

The university’s Research Foundation has a wholly owned subsidiary called UMRF Ventures, Inc. Student employees at a new support center handle calls from FedEx team members, including first-level technical support, such as phone configuration, basic application and computing device troubleshooting.

The call center, in the university’s FedEx Institute of Technology, employs about 20 students 365 days a year. UMRF Ventures plans to create 500 on-campus employment opportunities for University of Memphis students.

– Andrew Douglas, WMC Action news 5