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Before your business gets trendy, do research

by Michael Polzella

No matter what type of business you’re in, it can be tempting to jump on the latest trend. No one wants to be left behind.

But be smart. Start with research to make your efforts worthwhile.

Revenue Management Solutions, which advises many of the world’s largest restaurant companies on menu pricing and operations, offers these tips:

– Understand your customers so you know if they’re likely to embrace a new product or offering.

– Explore several social media channels to see what different audiences are saying about the trend.

– Test potential offerings or products, track results, and decide whether to move forward.

Kyle Parks, The Tampa Bay 100

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